The ITIL (the IT Infrastructure Library) v3 Foundations certification training course successfully prepares students for the ITIL v3 Foundations exams by teaching the core fundamentals of ITIL practices: service management as a practice, the service lifecycle, key principles and models, selected roles, processes and functions, technology and architecture and the ITIL Qualification scheme.
The ITIL Certification is administered by the IT Infrastructure Library. It is the most widely accepted approach to IT service management in the world. ITIL provides a cohesive set of best practices in information technology, drawn from the public and private sectors internationally. It is supported by a comprehensive qualifications scheme, accredited training organizations, and implementation and assessment tools. Candidates for this course are typically IT professionals, business managers, project managers and business owners.
The ITIL Foundation Certificate, also known as the Foundation Certificate in IT Service Management, is intended for those wanting gain an introductory level of knowledge in IT Service Management (ITSM) best practices as laid out in the ITIL framework. It also provides a sound understanding of the terminology used within the ITIL approach.
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