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MCITP - Consumer Support Technician


The Microsoft Certified IT Professional: Consumer Support Technician (MCITP: Consumer Support Technician) credential is the premier certification to highlight and validate your expertise and skill set in a job role supporting a broad range of consumer desktop operating systems, desktop applications, mobile devices, networking, and hardware support issues related to the Windows Vista operating system. This certification is the right option for you if your interest lies in home user support or consumer retail support.

The MCITP: Consumer Support Technician credential is part of the new generation of Microsoft certifications, which separates validation of technology and professional skills, providing a more relevant, flexible, and cost-effective way to validate core technical, professional, and architectural skills.
Audience:
  Candidates must have experience with a wide range of desktop operating systems, desktop applications,, and hardware support issues.

Students for this course should have experience implementing, administering, and troubleshooting desktop operating systems in stand-alone or small home-network environments.

  
n Our easy-to-use delivery format allows you to concentrate on the lesson at hand and not how to run the delivery software - saving you time and frustration. Our comprehensive course materials are delivered in an easy-to- understand format - allowing you to get the most out of your time.  
  n
Our CD-rom courses incorporate audio, video, and text training and then the total experience is reinforced with exercises and practice tests to ensure that you have really grasped the material.

This Course is available online or via CD-ROM's:
Key:
Online Course = All items marked with are included.
CD Study Kit = Everything! - If its marked with then its included.
For Pricing - Click Here
Live Video,
instructor-led 		 
CD
Courses =		 Interactive CD-ROM's
Online
Courses = 		Online Streaming Video
(Broadband min 512k)
12 Month Subscription
Featuring live instructor-led classroom-like sessions in digital video format. Multimedia-rich delivery brings experienced subject matter experts to your desktop or laptop.
Training Simulations  
CD
Courses =		 Delivered on CD
Online
Courses =		 Online Access
Interactive hands-on practice lab
Pass Guarantee  
Certification Exam Pass
Guarantee.
Exam Simulator  
Exam Simulator for closest replication to the real exam!
Email Support  
1 Year's Technical Email Support
E-Books
CD
Courses =		 Delivered on CD
Online
Courses =		 Downloadable
Comprehensive eBook in the PDF file format.
Free Upgrades  
12 months of Free Upgrades.
Compatibility with:  

NT | XP | Win 2003 server | Vista



 
Training Bundle Courses:
How to earn your MCITP: Consumer Support Technician

To achieve this certification, you must successfully complete two exams: one Microsoft Certified Technology Specialist (MCTS) Windows Vista prerequisite exam and one Professional Series exam.
Please click on course titles to view individual detailed course objectives and learning segments Exam Demos
MCTS
 Microsoft Windows Vista, Configuring
70-620
PRO:
 
 
   
 

Full motion video
Each class is presented in full motion video allowing you to see the steps, hear the explanations, and perform the tasks which includes our interactive hands-on training simulations, students will learn from real-world scenarios taught by our expert instructor.

Instructor-Led Training
combines both the convenience and affordability of computer-based training with the effectiveness of a traditional classroom setting. The instructors featured in our multi-media CD's are not only certified in their area of expertise, but also have years of real world experience and are subject matter experts in their fields.


E-BOOKS (PDF)
We supply a complete line of e-books to offer a complete training solution. Our courses include e-books for CompTIA, CISCO and Microsoft certifications.S

upplied on CD for CD Courses.
Downloadable for Online Courses.


Practice Exam Simulators
Sandline Learning offers exam simulators for all technical certifications. Our exam simulators are the closest replication to the real exam!

Our exam simulators creates a simulation of an actual certification exam. Under timed conditions, IntelliSage? sets up a test with 60 randomly chosen questions designed to help you get ready for the real exam. As with the Practice Exam, the Certification Simulator allows you to mark questions you cannot answer for review at the end of the test.
If you ask, IntelliSage? will show you the correct answer. IntelliSage? will also explain why it is the correct answer when you select the "Learn Now" feature. The Practice Exam is the first IntelliSage? step in getting you ready to pass your certification exams.

Hands-on Lab Simulation
Hands-on Lab Simulation is a crucial component of your IT training. Practice make perfect. Step-by-step hands-on labs with detail instructions are included to reinforce all key concepts. When you complete a topic, choose the Lab Simulation button to select the associated hands-on lab exercises. Labs allow you to reinforce concepts by performing the tasks you've just learned..

Free Upgrades
A unique benefit of the Sandline Learning System? is that
it allows you to stay current with the ever-changing certification requirements. When a certification test changes and we produce an upgrade for the certification program, we offer our customers free upgrades on their interactive CD-ROM's for up to 1 year from date of original purchase? absolutely free!


 
 
 
What's included?

Online Course = High quality video training          online + Downloadable PDF e-Books + Exam          Simulator.
CD Study Kit = Everything! - If its specified above         then its included,
        guaranteeing you a complete solution!!
 

 
 

 
 
Online Course:
ex. VAT
CD Study Kit:
ex. VAT
List Price:
£749
  
Online Library:
95% off
 
 

 
1yr Unlimited Online Access to 143 Courses
Save 95%
            What's included in each option?
 

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MCITP - Consumer Support Technician