| Managing
and Maintaining Physical
and Logical Devices |
| Manage basic disks and dynamic disks. |
| Monitor server hardware. Tools might include Device Manager, the Hardware Troubleshooting Wizard, and appropriate Control Panel items. |
Optimize server disk performance.
- Implement a RAID solution.
- Defragment volumes and partitions.
|
Install and configure server hardware devices.
- Configure driver signing options.
- Configure resource settings for a device.
- Configure device properties and settings.
|
| Managing Users, Computers, and Groups |
| Manage local, roaming, and mandatory user profiles. |
| Create and manage computer accounts in an Active Directory environment. |
Create and manage groups.
- Identify and modify the scope of a group.
- Find domain groups in which a user is a member.
- Manage group membership.
- Create and modify groups by using the Active Directory Users and Computers Microsoft Management Console (MMC) snap-in.
- Create and modify groups by using automation.
|
Create and manage user accounts.
- Create and modify user accounts by using the Active Directory Users and Computers MMC snap-in.
- Create and modify user accounts by using automation.
- Import user accounts.
|
Troubleshoot computer accounts.
- Diagnose and resolve issues related to computer accounts by using the Active Directory Users and Computers MMC snap-in.
- Reset computer accounts.
|
Troubleshoot user accounts.
- Diagnose and resolve account lockouts.
- Diagnose and resolve issues related to user account properties.
|
| Troubleshoot user authentication issues. |
| Managing and Maintaining Access to Resources |
Configure access to shared folders.
- Manage shared folder permissions.
|
Troubleshoot Terminal Services.
- Diagnose and resolve issues related to Terminal Services security.
- Diagnose and resolve issues related to client access to Terminal Services.
|
Configure file system permissions.
- Verify effective permissions when granting permissions.
- Change ownership of files and folders.
|
| Troubleshoot access to files and shared folders. |